Openbridge requires that certain permissions are set within Seller Central or Amazon Advertising Console. These permissions required are to create and manage advertising campaigns.

Permissions grant access to Advertiser profiles

Advertising profiles represent an advertiser and their account's marketplace. Advertisers cannot have more than one profile for each marketplace. Advertisers who operate in more than one marketplace (for example, Amazon.com, Amazon.co.uk, Amazon.co.jp) will have one profile associated with each marketplace.

We collect data at the profile level.

Selecting a profile to collect data

We will list all the Profile IDs associated with an authorization access token. For example, you have a user with an email foo@gmail.com. This email is authorized to have access to Advertiser A, B, C, and D, we will display each profile to you.

However, if Advertiser C has a permission issue, it will not be listed as a selection. You will need to make sure that foo@gmail.com has the correct permissions for each profile you want to collect data from.

Verifying your user permissions

In the Amazon Advertising console, make sure Campaign Manager and Advertising Reports are selected for the authorizing user account.

Here is an example of the permissions screen within the Amazon Advertising console:

In the event there are issues with us displaying an advertiser profile you think is attached to a specific account, we suggest cross-checking the Seller Central account Campaign Manager permissions in addition to the Advertising console. Normally selecting the permissions within the Advertising console will automatically set them in Seller Central.

On the rare occasion, permissions may not sync between Ads and Seller Central. Another use case is someone accidentally removes this permission.

Within Seller Central permissions, make sure the Campaign Manager permissions, as shown below:

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