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Customer Billing Portal
Customer Billing Portal
Openbridge Support avatar
Written by Openbridge Support
Updated over a week ago

The customer billing portal allows you to self-manage your Openbridge billing. Here are the core features of the portal:

  • Update billing information, including any tax IDs

  • Update payment methods

  • Update, cancel, pause, resume, and view subscriptions

  • Pay, download, and view current and past invoices

Selecting A Plan

In your Openbridge account, go to Plans and set your plan type. All customers default to a Standard Plan. Different integrations may require a Premium Plan type. If you have more than 300 data pipelines, you should consider selecting the Business Plan.

Manage Your Billing

Go to Account -> Billing. Next, select Manage. This will direct you to your Billing Portal

Billing Portal

There are a number of management options in the Billing Portal.

  • A: Updating your card information and canceling your plan. If you cancel your plan, it will terminate any activated data connectors on your account.

  • B: Add a new payment method, delete the payment method, and set a default payment method

  • C: Update your billing contact information. This is only for billing notifications.

  • D: Download your invoices and receipts.

Downloading Receipts and Invoices

Go to the Invoice section of the Billing Portal (see D above), and select the billing period you want a receipt or invoice for. You will be presented with a screen to download them:

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