To authorize the Openbridge Amazon Selling Partner API application your user account must be either;

  1. The primary seller account or;

  2. A secondary user with admin permissions.

If you are using a secondary user to authorize Openbridge, please make sure any secondary user account has "Admin" permissions. If permissions are not set correctly, Amazon will reject our authorization requests with "Invalid Access" errors.

If your user does not have the correct permissions set, we will not be able to collect data on your behalf. User permissions must be set properly for Amazon to allow access to the Selling Partner API.

See Troubleshooting Amazon Selling Partner permissions for more examples.

How To Setup Up Secondary User Admin Permissions

The Amazon interface may vary slightly from one seller to another. However, you want to ensure the user has Admin where applicable in your Seller Central interface. Here is an example:

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