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Team Member Login Guide

Written by Openbridge Support

How Team Members Log In

Team members must use a dedicated organization login URL to access their team account. The standard login page at app.openbridge.com will not log you into your team account.

Why You Need a Separate Login URL

Every team member also has their own individual Openbridge account, which is separate from the team account they belong to. The standard login page signs you into your personal account — not the team account.

To access the team account, you must use the organization login URL provided by your account owner. This URL tells the system to authenticate you as a member of that specific organization.

Getting Your Login URL

Your account owner can find the team login URL by navigating to Account > Organization in the Openbridge console. The URL will look like this:

https://app.openbridge.com/login/your-organization-name

Your account owner can copy this URL and share it with you directly.

Accepting an Invitation

If you received an email invitation to join a team, the invitation link will automatically log you into the correct organization. After your first login via invitation, you should bookmark the organization login URL for future access.

Common Mistakes

  • Using the standard login page — Logging in at app.openbridge.com signs you into your personal account, not the team account. If you don't see the data or pipelines you expect, you are likely logged into the wrong account.

  • Mixing up accounts — Your personal account and your team account are completely separate. Pipelines, identities, and settings are not shared between them.

Quick Reference

Action

URL

Personal account login

https://app.openbridge.com

Team account login

https://app.openbridge.com/login/your-organization-name

If you are unsure of your organization login URL, ask your account owner to retrieve it from the Organization page in their account settings.

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